Six years ago, HCR Personnel Solutions Inc. regularly experienced downtime because servers would go down or emails would stop working. The tech setup was antiquated, with servers in every office, and one person reactively managing IT issues.
When COVID first hit, many of us turned to new online tools we'd never used before to help make our "work from anywhere" life a bit easier. Microsoft Teams is one of the tools that many companies jumped on. But there are still many questions about how to best use this tool.