IT Support Blog

Well I did it to myself. After over 20 years of supporting Windows computers, one would think that diving into a brand new version of Windows – and dragging my family with me – is the last thing that I would do. But dive I did, and so far, so good.

I've been using an iPhone for a while now and I've picked up a few tips I wanted to share as I'm sure they can help some other iPhone users as well.

Transferring photos - the iPhone 5 has a great feature that allows you to take panoramic photos with the camera.

For an employee here at TDCNet, working with dual monitors is the norm. I find that working with dual monitors helped me change the way I do a large percentage of my job here. Not only does it make doing a lot of tasks more pleasant, but it also makes them far more efficient.

I had a great conversation with a lawyer at a lunch yesterday. He works for Cassels Brock & Blackwell and regularly uses Skype to interview witnesses to prepare for hearings.

He was telling me that he used to fly to different parts of Canada to do this but now he saves the cost and hassle of travelling and uses Skype instead, which is free.

I received an iPad mini recently from work as a Holiday present, and I wanted to share my thoughts on it.

For a person like me, who’s never had a smart phone, or any Apple-related products, I have to admit that I was impressed with the speed at which I set up the Mini.

One of the challenges many businesses are having these days is that their internet connections just aren’t fast enough for their business and they are not sure what to do about it.

This stems from the fact that standard cable or ADSL Internet lines that businesses have used for years are no longer good enough because of how much is done online or remotely from your office.

We are excited to announce two changes that will improve the service we provide to our clients.

Effectively immediately, we have expanded our support hours to 8am - 5.30pm Monday-Thursday and 8am-5pm on Friday. We know that many of our clients work longer hours and we want to be able to support you and your business better.

Written by Shikha Dhawan (Sales and Marketing Coordinator)

I have always been interested in reducing my carbon footprint in general, as being green has always been top of my list. As a Sales and Marketing Coordinator, though, I had to reconcile myself with the fact that I sell so many new computers every month to customers.

Microsoft held its Worldwide Partner Conference in Toronto last week and there were a couple of important announcements that I wanted to let you know about.

The one that received the most attention was Microsoft CEO Steve Ballmer's Windows 8 announcement.

Many people understand the benefits of a surge suppressor power strip in protecting their electronic equipment. The concept of a power spike damaging things is common knowledge.

What happens however, when the opposite occurs and you have a brownout? This is where an Uninterruptible Power Supply (UPS) becomes important.