IT Support Blog

Business Problem Series: Booking Bottlenecks

In our Business Problem Series, we tackle challenges big and small with proactive technical solutions. Today we're talking about scheduling.

The Problem

We all waste tons of time emailing back and forth with people asking about our availability. Some even have executive assistants so that they don't have to spend time trying to figuring out a time to meet.

Business Problem Series: Stopping Hackers From Impersonating Your CEO

With so many people working remotely, employees all over are getting tricked by what are referred to as “whaling” emails, where a hacker pretends to be the CEO or CFO of your organization.

Under this guise, the hackers can sometimes trick employees into buying a few hundred dollars in gift cards, or transferring or wiring thousands of dollars to a hacker's bank account.

Business Problem Series: Concurrent Collaboration

In our Business Problem Series, we tackle challenges big and small with proactive technical solutions. Today we're talking about sharing documents and working on the same file at the same time.

So here's a common business problem: In the old way of doing things — when people worked on a file, it would be saved to a file server.

Business Problem Series: The End of VPN

In our Business Problem Series, we tackle challenges big and small with proactive technical solutions. Today we're talking about why your VPN is not very reliable. Why is this an issue? Why do we care?

Well, VPN is a pain. It works most of the time, but sometimes it doesn't. Sometimes you can't access your files.

Zoom vs. Microsoft Teams

With much of the world working remotely and figuring out new ways to work, we've been getting a lot of questions lately about the different options for online video conferencing and online meetings.

Zoom and Microsoft Teams seem to be the two of the more popular options.

URGENT ADVISORY ON CYBER SECURITY FOR REMOTE WORKERS

We are issuing an urgent security warning to businesses and individuals. With many people working from home, there has been an explosion of Cyber Criminals trying to take advantage of potential holes in corporate networks.

As many of us are trying to balance work, kids at home and other interferences, there is a growing risk of distracted computer users falling victim to phishing attacks and other security intrusions.