Look around your office. Assuming you are not a Law or Accounting firm, do you have an in-house lawyer or accountant? I expect that for most of you the answer to this question is no. These are business functions that do not require an in-house expert but are instead outsourced to individuals or firms outside your business that specialise in these areas.

How much of your business day do you spend working on servicing your customers and growing your business. How much of each business day do you expect your employees to do the same?

Like most people I suspect that much of your day is spent using a computer or mobile device to work on documents, communicate and otherwise complete critical day to day tasks.