How to have 20/20 Vision When Planning Your 2020 Technology Strategy
When reviewing how technology is used internally, two ends of the spectrum seem to exist. The nearsighted approach is what needs to happen almost immediately, like replacement of hardware, software updates and putting out fires/technical issues that disrupt the workday. The farsighted approach is implementing the latest software and solutions without solving the day to day challenges that are going to make that implementation successful.
So how can a non-profit leader review technology strategy clearly to balance both approaches?
Technology Strategy is a defined and measurable process that is aligned with an organization’s goals to achieve outcomes of higher productivity, better employee morale and lower risk.
First, you must change the mindset from reactive to proactive. In a reactive workplace, the same problems/fires/issues persist as they are put out as they pop up. There are no steps in place to prevent the same issue from occurring again.
Second, in order to be proactive, you must focus on process. When an issue occurs, you solve the issue, create a best practices standard from that solution and align your other technology to that standard, so that it does not disrupt the workday again, minimizing business impact.
Not sure what your 2020 Technology Vision is? Take our quick assessment and we’ll compare your results against our Intelligent Technology best practice standards that are in place at non-profits around the GTA.