There is an extremely frustrating thing that happens every time Microsoft upgrades its internet browser Internet Explorer – it doesn’t work properly!
We are finding more websites are recommending Chrome or Firefox as a browser because of the number of issues with Internet Explorer. However, that may not be an option for you and some sites you use may need to run on Internet Explorer.
If your web browser is not working, there’s a good chance you are using the newest version of Internet Explorer – IE 11.
What to Do If Internet Explorer Isn’t Working Properly
We have received a number of support requests recently about web pages not displaying correctly or web applications not loading because people are using the newest version of Internet Explorer. Here are three options for how you can deal with that.
1. Downgrade Internet Explorer to Version 10
This is pretty simple to do. You just uninstall Internet Explorer 11 and install the previous version. You can go to Microsoft’s site here to download Internet Explorer 10.
2. Use Compatibility Mode
There is a mode in Internet Explorer 11 called Compatibility Mode that will allow it to view webpages as if you were using an earlier version of the browser. You can add individual sites to show up in this view and see if that fixes your issue.
In order to do this, do the following (taken from Microsoft):
- Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
- Tap or click the Tools button, and then tap or click Compatibility View settings.
- Under Add this website, enter the URL of the site you want to add to the list, and then tap or click Add.
3. Use Chrome or Firefox
Of course if you are fed up with Internet Explorer, you can use another browser. My preference is Chrome but Firefox is another option as well.
If you are thinking about upgrading to Internet Explorer 11, it is a little early to do that. We recommend continuing to use Internet Explorer 10 as a standard across your office until websites and applications have caught up with the latest version.
If you are running a machine with Windows XP on it, you won’t be able to upgrade beyond Internet Explorer 8 so this shouldn’t be a problem but you should be replacing your machine nonetheless.
If you would like to know what browsing software is running on your computers, please give us a call or sign up for a network audit and we will give you a full software inventory with recommendations on how to improve.