Let's compare your IT services to your car and think for a moment about why you take your car in for routine maintenance. You know that if you don’t get the oil and filters changed and a few fluids topped up that your car is going to have problems.
They may not happen right away but the longer you neglect your car, the more risk there is that something will go terribly wrong. It’s either do the proper maintenance or deal with your car’s gas mileage getting worse and maybe it even breaking down at the side of the highway.
Your IT services, including computers and servers, are much the same way. If you neglect them and don’t perform regular maintenance, they will have problems. Sometimes it will just be minor, such as running slowly, but it could be worse and lead to a catastrophic crash.
You need to make sure your IT plan includes a strong maintenance schedule for your computers and servers. It doesn’t need to be done manually and it should be done outside of regular business hours. Maintenance should be happening at least weekly.
There are 5 main things your maintenance should include in order for you to get proactive about your IT services.
1. Microsoft Windows Updates
Microsoft is regularly fixing bugs with their software and closing security holes. This applies to servers and computers, both their operating systems and other Microsoft programs like Office. If you’re not doing these updates, your systems will have more problems and you’ll get frustrated regularly.
2. Third Party Software Updates
Many programs and websurfing rely on Java, Flash or other Adobe products like Reader. In recent years hackers have targeted exploits within these programs to get viruses onto computers. These need to be updated regularly to protect your environment.
3. Server Optimization
An efficiently running server can make your office run more efficiently and prevent downtime. There are numerous tasks you can do on servers to speed them up and increase reliability.
4. Computer Optimization
It is the same with computers. If you ever feel your computer is running slow, you’re right and it’s probably because it needs to be better optimized.
5. Device Firmware Updates
Last but not least, your network devices have something called firmware running on them. Just like Windows updates this gets updated regularly by the manufacturer for both functionality and security.
These should be done at least quarterly. If you’re not having maintenance done on your network, give us a call to schedule a network audit.